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Terms and Conditions

Welcome to the On Route Global website. On Route Global is a company that provides a platform for connecting individuals who need to transport their vehicles from one location to another ("Clients") and individuals who are willing to drive those vehicles for a fee ("Drivers"). The website allows Clients and Drivers to communicate, negotiate, and arrange the transportation services.

 

Please read the following terms and conditions carefully before using the website. These terms and conditions govern your access and use of the website and the services offered by On Route Global. By accessing or using the website, you agree to be legally bound by these terms and conditions. If you do not agree to these terms and conditions, you must not use the website or the services.

 

1. Acceptance of Terms:

These terms and conditions constitute a legally binding agreement between you and On Route Global. By accessing or using the website, you acknowledge that you have read, understood, and accepted these terms and conditions. You also represent and warrant that you are at least 18 years old and have the legal capacity to enter into this agreement. If you are accessing or using the website on behalf of a business entity, you represent and warrant that you have the authority to bind that entity to this agreement.

 

2. Use of the Website:

The website is intended to provide a platform for connecting Clients and Drivers. The website does not provide transportation services, nor does it employ, endorse, or guarantee the quality, reliability, or suitability of any Driver. The website merely facilitates the communication and interaction between Clients and Drivers, and does not control or interfere with the terms, conditions, or performance of any transportation service contract that may be entered into between them. The website is not responsible for the actions or omissions of any Client or Driver, or for any loss or damage that may arise from the use of the website or the services.

 

The content of the pages of this website is for your general information and use only. It is subject to change without notice. You are solely responsible for verifying the accuracy, completeness, and timeliness of any information provided on the website. You are also solely responsible for complying with all applicable laws, regulations, and codes of conduct when using the website and the services.

 

3. User Accounts:

To access certain features and functions of the website, you may be required to create a user account. You agree to provide true, accurate, current, and complete information about yourself and your vehicle (if applicable) during the registration process and to update such information as necessary to keep it true, accurate, current, and complete. You are responsible for maintaining the confidentiality and security of your user account and password, and for all activities that occur under your user account. You agree to notify On Route Global immediately of any unauthorized use of your user account or password, or any other breach of security. On Route Global is not liable for any loss or damage arising from your failure to protect your user account or password.

 

4. Privacy Policy:

Your privacy is important to us. On Route Global respects your privacy and is committed to protecting your personal information. Please review our Privacy Policy, which explains how we collect, use, disclose, and protect your personal information when you use the website and the services. By accessing or using the website, you consent to the collection, use, disclosure, and protection of your personal information as described in our Privacy Policy. The Privacy Policy is incorporated into these terms and conditions by reference.

 

5. User Responsibilities:

As a user of the website and the services, you are responsible for your own conduct and the consequences of your conduct. You agree to use the website and the services in a lawful, ethical, and respectful manner, and in accordance with these terms and conditions and any other policies or guidelines that On Route Global may provide from time to time.

 

If you are a Client, you are responsible for providing accurate, complete, and up-to-date information about your vehicle, your pickup and delivery locations, your preferred dates and times, and any other relevant details or preferences. You are also responsible for confirming the condition of your vehicle upon delivery, and for reporting any damage or discrepancy to On Route Global and the Driver within 24 hours of delivery. You agree to pay the agreed-upon fee to the Driver upon completion of the transportation service, and to rate and review the Driver on the website.

 

If you are a Driver, you are responsible for providing accurate, complete, and up-to-date information about yourself, your driving license, your insurance, your availability, and your quotes. You are also responsible for ensuring the safe and timely transportation of the vehicle, and for communicating with the Client and On Route Global throughout the process. You agree to abide by the terms and conditions of the transportation service contract that you enter into with the Client, and to accept the payment from the Client upon completion of the service. You also agree to rate and review the Client on the website.

 

6. Prohibited Conduct:

You agree not to use the website or the services for any purpose that is unlawful, fraudulent, harmful, offensive, or otherwise prohibited by these terms and conditions. Without limiting the generality of the foregoing, you agree not to:

 

- violate any applicable laws, regulations, or codes of conduct when using the website or the services;

- impersonate any person or entity, or misrepresent your identity, affiliation, or credentials when using the website or the services;

- post, upload, transmit, or share any content that is unlawful, defamatory, obscene, pornographic, harassing, threatening, abusive, hateful, or otherwise objectionable when using the website or the services;

- infringe or violate the intellectual property rights, privacy rights, or other rights of any third party when using the website or the services;

- interfere with or disrupt the operation, security, or functionality of the website or the services, or any servers, networks, or systems connected to or used with the website or the services;

- attempt to gain unauthorized access to the website or the services, or any user accounts, data, or content associated with the website or the services;

- use any automated means, such as bots, scripts, or spiders, to access, scrape, harvest, or manipulate the website or the services, or any user accounts, data, or content associated with the website or the services;

- transmit or introduce any viruses, worms, trojans, or other malicious or harmful code or software to the website or the services, or any servers, networks, or systems connected to or used with the website or the services;

- solicit, advertise, or promote any products, services, or activities that are unrelated to or incompatible with the website or the services, or that compete with or undermine the website or the services;

- engage in any fraudulent, deceptive, or misleading practices or activities when using the website or the services, such as providing false or inaccurate information, impersonating another user, or failing to honor a transportation service contract;

- harass, abuse, or harm any other user, Client, Driver, or On Route Global representative when using the website or the services, or otherwise violate their rights or dignity;

- use the website or the services for any illegal or unauthorized purposes, such as transporting stolen, damaged, or prohibited vehicles, or transporting illegal or prohibited substances, goods, or materials.

 

On Route Global reserves the right to monitor, moderate, and remove any content or activity that violates these terms and conditions, or that is otherwise inappropriate or objectionable, at its sole discretion. On Route Global also reserves the right to suspend, terminate, or restrict your access to or use of the website or the services, or any user accounts, data, or content associated with the website or the services, at any time and for any reason, without notice or liability.

 

7. Intellectual Property:

The website and the services, and all the content, features, functions, and elements thereof, including but not limited to, the text, graphics, images, logos, icons, trademarks, trade names, domain names, software, code, data, and databases, are the exclusive property of On Route Global or its licensors, and are protected by intellectual property laws. Nothing in these terms and conditions grants you any right, title, or interest in or to the website or the services, or any content, features, functions, or elements thereof, except for the limited license to use the website and the services as expressly provided in these terms and conditions.

 

You agree not to copy, reproduce, distribute, display, transmit, modify, adapt, create derivative works from, or otherwise use the website or the services, or any content, features, functions, or elements thereof, in whole or in part, without the prior written permission of On Route Global or its licensors. You also agree not to reverse engineer, decompile, disassemble, or attempt to discover the source code or structure of the website or the services, or any content, features, functions, or elements thereof, without the prior written permission of On Route Global or its licensors.

 

You may print or download one copy of the content of the website for your personal, non-commercial use only, provided that you keep intact all the notices and attributions that appear on the website, and that you do not modify or alter the content in any way. Any other use of the content of the website is strictly prohibited and may result in legal action.

 

8. Disclaimer of Warranties:

The website and the services are provided on an "as is" and "as available" basis, without any warranties of any kind, either express or implied. To the fullest extent permitted by law, On Route Global disclaims all warranties, express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

 

On Route Global does not warrant that the website or the services will be uninterrupted, error-free, secure, or free of viruses or other harmful components, or that the website or the services will meet your expectations, requirements, or needs. On Route Global does not warrant the accuracy, completeness, reliability, or timeliness of the information, content, or data provided on or through the website or the services, or that the website or the services will comply with any applicable laws, regulations, or codes of conduct.

 

On Route Global does not endorse, guarantee, or assume any responsibility for the quality, reliability, or suitability of any Driver, Client, or transportation service that is offered, requested, or provided on or through the website or the services. On Route Global is not a party to any transportation service contract that may be entered into between a Client and a Driver, and is not liable for any loss or damage that may arise from such a contract.

 

You acknowledge and agree that your use of the website and the services is at your own risk and discretion, and that you are solely responsible for any loss or damage that may result from your use of the website or the services, or from your reliance on any information, content, or data provided on or through the website or the services.

 

9. Limitation of Liability:

To the fullest extent permitted by law, On Route Global shall not be liable for any direct, indirect, incidental, special, consequential, exemplary, or punitive damages, or any damages whatsoever, arising out of or in connection with your use of or inability to use the website or the services, or any information, content, or data provided on or through the website or the services, or any transportation service that is offered, requested, or provided on or through the website or the services, whether based on contract, tort, negligence, strict liability, or otherwise, even if On Route Global has been advised of the possibility of such damages.

 

Some jurisdictions do not allow the exclusion or limitation of liability for certain types of damages, so some of the above limitations may not apply to you. In such jurisdictions, On Route Global's liability shall be limited to the greatest extent permitted by law.

 

You agree to indemnify, defend, and hold harmless On Route Global, its affiliates, directors, officers, employees, agents, licensors, and suppliers from and against any and all claims, liabilities, losses, damages, costs, and expenses, including but not limited to, reasonable attorney's fees and court costs, arising out of or in connection with your use of or inability to use the website or the services, or any information, content, or data provided on or through the website or the services, or any transportation service that is offered, requested, or provided on or through the website or the services, or your violation of these terms and conditions, or any applicable laws, regulations, or codes of conduct.

 

If you have any questions or concerns about these terms and conditions, please contact us.

 

Last Updated: 11 Jan, 2024. A - A - A - A

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